FAQ

How long does shipping take?

- Most orders are processed within 1–3 business days and delivered within 7–15 business days.

Do you ship internationally?

- Yes, we ship to many countries. Shipping times vary by location.

How can I track my order?

- Once your order ships, you'll receive a tracking number by email.

What if my item arrives damaged?

- Contact us within 7 days of delivery with photos, and we'll help resolve the issue.

Can I return my order?

- We accept returns within 30 days of delivery for eligible items.

How do I contact customer support?

- Email us at tailsandtreatsforpets@gmail.com and we'll respond within 24–48 hours.